caxino | Responsible Gaming — Play Smart and Stay in Control

01

What does responsible gaming actually mean?

Many people think responsible gaming means playing less or quitting altogether. It doesn't. Responsible Gaming It means betting in a way that keeps it purely for fun — without negatively affecting your relationships, finances, or mental health.

CaxinoResponsible gaming at -means knowing how much time and money you're spending, staying in control, and having access to help whenever you need it.

Betting is a game of chance — there are no guaranteed wins. Only bet what you can afford to lose without it affecting your daily life. Never bet with borrowed money or household funds.

💡 Keep in mind: Betting is a form of entertainment, not a source of income. In the long run, the house always has a mathematical edge. Accepting this truth is what keeps the experience enjoyable.

02

How to use Caxino's safety tools

We put the controls directly in your hands. Head to your account settings to use any of these tools at any time.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit.

Go to account settings
Open the "Responsible Gaming" tab
Enter your preferred limits and save
Limit reductions take effect immediately

Loss limit

Decide in advance the most you're willing to lose within a given period.

Choose daily, weekly, or monthly
Betting stops automatically once the limit is reached
You'll receive email notifications
Increasing your limit requires a 7-day waiting period

Session timer

Set a limit on how long you play in a single session.

Choose anywhere from 30 minutes to 8 hours
You'll receive an alert when your time is up
Sessions can end automatically when the time is up
Track your daily screen time

Self-Exclusion

Whenever you feel you need a break, pause or permanently close your account.

Choose 6 months, 1 year, or permanent
No marketing messages during the break
Account cannot be unlocked before the period ends
Deposited funds can be withdrawn

Limit-setting rules

Limit Type	Takes effect immediately when reduced	Takes effect when increased	Status
Deposit Limit	Instant	After 7 days	Active
Loss limit	Instant	After 7 days	Active
Session Time	Instant	After 24 hours	Active
Cooldown break	Instant	After the break ends	Active
Self-Exclusion	Instant	After expiry	Active

03

Recognise the signs of problem gambling

Problem betting usually develops gradually. If you notice any of the following signs in yourself or someone close to you, take them seriously and seek help.

Chasing losses with more bets Chasing losses by thinking "this time I'll win" and keep raising your bets — that's the most dangerous mindset.

Betting with household or emergency funds Using money meant for rent, food, or your child's education on betting.

Hiding from family and friends Lying about betting or keeping secret how much you're spending.

Feeling restless or irritable when not betting Unable to focus on anything else, with betting constantly on your mind.

Raising your stakes to get the same thrill What used to excite you no longer does — unless you bet even more.

Impact on sleep, work, or relationships Losing sleep or experiencing problems at work due to betting.

⚠️ If you notice one or more of these signs: This is not a sign of weakness. Asking for help takes courage. Reach out to our support team — in complete confidence.

04

Evaluate yourself — self-assessment

The short questions below will give you an initial sense of your betting habits. This is not medical advice, but it's a good place to start.

05

Simple rules for healthy betting

Build a few simple habits to keep betting enjoyable. Sticking to these guidelines will Responsible Gaming It becomes much easier.

✓Set your entertainment budget: Set aside a portion of what you'd normally spend on entertainment each month for betting.
✓Decide in advance: Decide how much time and money you're willing to spend before you start betting.
✓Take a break: Take a day off from betting every day or at least once a week.
✓Keep other hobbies: Keep up other hobbies and interests in your life beyond betting.

✓Avoid emotional betting: Never place bets when you're angry, upset, or have been drinking.
✓Know when to stop after a win: After a big win, have the discipline to walk away and call it a day.
✓Don't borrow: Never take out a loan or borrow money to bet.
✓Keep track: Track your wins and losses — it keeps things in perspective.

📊 Reality Check: Research shows that the average bettor loses money over the long run. Think of it as the cost of entertainment — without expecting anything back.

06

FAQ

Yes. Self-exclusion means suspending gameplay, not freezing your account balance. You can contact support at any time to withdraw your deposited funds.

Yes, but any request to increase your limit will only take effect 7 days after it's submitted. This waiting period is intentional — to prevent impulsive decisions made in the heat of the moment.

Start by having a calm conversation with them. Express your concern without blame. Then let our support team know — we also guide family members. If necessary, recommend seeking professional counselling.

We verify age at registration. To prevent children at home from accessing your account, use a strong password and never leave your device logged in unattended.

No. Seeking help does not mean your account will be closed. You can speak to a counsellor, set limits, or simply have a conversation — it's entirely your choice. Your account is only suspended if you specifically request self-exclusion.

Play with joy,
Stay In control

6 Pillars of Responsible Gaming

Limit-setting rules

Why Caxino is different

Play with joy, stay safe

Play with joy,Stay In control

6 Pillars of Responsible Gaming

Limit-setting rules

Can I withdraw my deposited funds during self-exclusion?

Can I increase my deposit limit after lowering it?

How can I help if someone in my family is struggling?

Can Caxino prevent underage betting?

Will my account be closed if I ask for help?

Why Caxino is different

Play with joy, stay safe

Play with joy,
Stay In control