Privacy Policy

Your Data at Caxino
Fully Secure

We respect your trust. Here you'll find a clear explanation of what personal information we collect, where it's stored, and how it's kept secure.

Last Updated: January 1, 2026  |  Bengali Version

Our Privacy Commitment

Key highlights at a glance — full details below

SSL Protection
All data is transmitted over encrypted connections
Never Sold
Your information is never sold to third parties
Your Control
View, Update, or Delete Your Data Anytime
Secure Payments
Card or MFS details are never stored on our servers
Cookie Preferences
Non-essential cookies can be disabled
Advance Notice
7 Days' Notice Before Policy Changes Take Effect
01
Introduction & Scope

CaxinoWelcome to . This Privacy Policy explains how Caxino How your personal information is collected, used, stored, and protected. This policy applies to all users of our website caxino.click and mobile application.

We believe privacy is a fundamental human right. That's why we only collect the information we genuinely need to provide our services properly. Collecting unnecessary data goes against our principles.

CaxinoBy using any of -'s services, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before registering for the first time.

📌 Please Note: This policy is provided in Bengali for your convenience. In the event of any dispute, the English version shall be considered the definitive version.
02
What Information We Collect

Caxino Two types of data are collected — what you provide directly and what is gathered automatically based on how you use the platform.

What You Provide

Identity InformationFull name, date of birth, national ID number
Contact InformationMobile number, email address, current address
Financial InformationMobile Pay/Nagad number, transaction history
Verification DocumentsNID photo, selfie (for KYC)

Automatically Collected Information

Data TypeWhy It's Collected
Device Information (OS, Browser)To ensure platform compatibility
IP AddressFor security verification and geo-restriction purposes
Login Time & ActivityFor Account Security & Fraud Prevention
Betting HistoryFor Responsible Gaming Monitoring
Cookies & Session DataTo improve user experience
✅ Assurance: We never store your full payment card number or MFS PIN. All payment processing is handled through fully secure third-party gateways.
03
Purpose of Data Collection

Caxino Your data is used only for specific, legitimate purposes. No information is ever used unnecessarily.

  • Account Creation & Management: For registration, login, and profile management.
  • Identity Verification (KYC): To verify age and identity and prevent fraud.
  • Payment Processing: To process deposits and withdrawals securely.
  • Support Services: To resolve your complaints or inquiries.
  • Responsible Gaming: To help identify unusual betting patterns.
  • Legal Obligation: To meet regulatory requirements.
  • Personalized Experience: To offer bonuses and promotions tailored to your preferences (only with your consent).
  • Security & Fraud Prevention: To protect your account from hacking and fraudulent activity.
⚠️ Important: We never sell or transfer your data to third parties for marketing purposes. This is a strict, non-negotiable policy.
04
Data Sharing & Disclosure

Caxino Caxino does not generally share your personal data with anyone. However, it may be shared in the following limited circumstances:

When Data May Be Shared

  • Payment Providers: MFS platforms such as Mobile Pay, Nagad, and Rocket are only provided with the minimum information necessary to process and verify transactions.
  • KYC Service Provider: With licensed third parties for identity verification purposes.
  • Law Enforcement: By court order or valid government directive.
  • Fraud Investigation: In cases of serious fraud, the relevant regulatory authority will be notified.

All third parties with whom information is shared are required to comply with our privacy standards and may not use that information for any other purpose.

🔒 Guarantee: All information shared with third parties is governed by data processing agreements and used solely for the specified purposes.
05
Data Retention & Security

We use internationally recognized technology to keep your data secure. Caxino's data centers operate in accordance with international security standards.

Our Security Measures

SSL/TLS EncryptionAll data transfers are encrypted with 256-bit SSL
Secure ServersIncluding firewall and intrusion detection systems
Password HashingPasswords Are Never Stored in Plain Text
Two-Factor VerificationOTP Verification at Login

How Long We Retain Your Data

Data TypeRetention PeriodReason
Account Information5 Years After Account ClosureLegal Obligations
Transaction History7 YearsFinancial Regulatory Requirements
KYC Documents5 YearsProof of Identity Verification
Log Files12 MonthsSecurity Investigation
Marketing InformationUntil Consent Is WithdrawnPersonalized Experience
06
Cookies & Tracking Technologies

Caxino Caxino uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: Monitors site loading speed. You can turn this off.
  • Functional Cookies: Remembers your preferred language and settings. Optional.
  • Analytics Cookies: To understand how many visitors each page receives. Optional.

You can delete or block non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

07
Your Rights

CaxinoAll users of have specific rights over their own data. We respect these rights and make them easy to exercise.

  • Right to Access You can request access to the personal data we hold about you at any time.
  • Right to Rectification To correct any inaccurate or outdated information, contact our support team — we'll take care of it promptly.
  • Right to Erasure If you close your account, your data will be deleted once all legal retention obligations have been met.
  • Right to Restrict Processing You may request that we stop processing your data for specific purposes.
  • Right to Data Portability You can download a copy of the information we hold about you in a readable format.
  • Right to Opt Out of Marketing You can unsubscribe from marketing emails or SMS at any time.
📬 How to Submit a Request: To exercise these rights, email us at support@caxino.click or reach out via live chat. We are obligated to respond within 30 days.
08
Children's Privacy

Caxino's services are intended exclusively for adults (18+). We do not knowingly collect information from anyone under the age of 18.

If a minor creates an account on our platform and we become aware of it, the account will be immediately closed and all associated data will be deleted.

⚠️ If you are a parent or guardian and suspect that your child Caxinohas opened an account, please contact us. We will take prompt action.
09
Third-Party Services & Links

Our platform uses certain third-party technology services, such as payment gateways and analytics tools. These service providers have their own privacy policies.

  • Payment Gateway: Limited information is shared to process transactions. They adhere to their own security policies.
  • Analytics: Used to monitor site performance — no personal data is shared.
  • KYC Verification Provider: Only the minimum documents necessary are shared for identity verification and are deleted once the process is complete.

Caxino is not responsible for the privacy policies of these third parties. However, we only work with trusted and verified service providers.

10
Policy Changes

Caxino Caxino may update this privacy policy as needed. For any significant changes:

  • At Least 7 days in advance You will be notified via email or in-app notification.
  • The "Last Updated" date at the top of the page will be changed.
  • For significant changes, you will be asked to review and accept the updated policy at your next login.
  • If you do not accept the changes, you will have the option to close your account.
📌 Tip: Check back on this page from time to time. The "Last Updated" date at the top of the page will tell you whether any recent changes have been made.
11
Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team is always ready to help.

Emailsupport@caxino.click
Live Chat24/7 Support in Bengali
Response TimeUsually within 24–48 hours

We take every request seriously and are fully committed to protecting your privacy.

Why Your Data Is Safe with Caxino

We've Got You Covered — Both Technically and by Policy

256-Bit SSL Encryption
Every data transfer from your browser to our servers is protected with military-grade encryption. No one can intercept your information in transit.
No Payment Data Stored
Your Mobile Pay or Nagad PIN and card details are never stored on our servers. All payments are processed through secure third-party gateways.
Two-Factor Login
OTP verification at every login is available. With this enabled, your account stays protected even if your password is compromised.
Data Is Never Sold
We never sell your personal data to marketing agencies or any other third parties. This is simply not part of our business model.
In Your Control
View, update, or request deletion of your data at any time from your account settings. Full control is in your hands.
24/7 Bengali Support
For any privacy questions or concerns, our Bengali support team is available around the clock — day or night, whenever you need us.

Join Caxino Safely Today

Enjoy Bangladesh's best betting experience with your privacy fully protected. Registration is completely free.

Data Is Never Sold
SSL Secured
24/7 Bengali Support
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